Click >Utilities Tab >Remove / Archive Records
Important: You should always perform a backup prior to removing old records. This process can be time consuming and requires exclusive use of Acme. If other users are in Acme when you try to run this process a message will be displayed explaining the problem.
Benchmark tests removed 500,000 tickets with 2,500,000 detail lines in about an 30 minutes. Your results may differ, every computer and database is different.
When done removing records and before anyone resumes work in Acme, run some reports and view pick lists to review your data. If you don't like the results then restore from backup.
First remove records in central, then pump to stores and do the same. |
Archive Ticket Retention Policy
Number of Years to Keep Tickets Active - Two is the minimum. Tickets that are not active are moved to Archive. they are still visible on select reports and during customer inquiry.
Archive Ticket Retention Policy
Number of Years to Keep Tickets Archived. Tickets older than this will be permanently purged from the system. The only way to recover them is from backup.
Additional Record Retention Policies
Retain Customers – Choose "All", "Attached to Active or Archived Tickets", or "Attached to Active Tickets". See Note 1 below.
Retain Inventory Items - Choose "All", "Attached to Active or Archived Tickets", or "Attached to Active Tickets". See Note 1 below.
Retain Expired Special Pricing - Choose from All, 6, 12, 24, or 36 months.
Retain Closed or Voided PO's - Choose from All, 6, 12, 24, or 36 months.
Retain Discrepancies - Choose All (keeps all), None (removes all), or to keep 1, 2, 3 or 6 months.
Activate Remove / Archive Records - Enter the word "Go" to enable the Go button.
Note 1. Inventory Items and Customers
Records will not be removed for three reasons:
1.Time stamp is blank
2.Time stamp >= cut off date
3.Item or customer is found on any ticket. (so remove old tickets first)
Inventory and customers get a time stamp with current date and time, whenever they are used on a transaction.
Note 2. Multi-store Acme and Purchase Orders Note.
Only Central Acme can initiate removing of POs; this includes POs originating in central and POs originating in a satellite store.
Only POs that physically are removed from central will be removed from a satellite store. This is accomplished by a list of unique IDs of deleted POs presented to the satellite store. A two year history of unique IDs is maintained by central; the date being the date removed, not the date created.
Central Acme must be aware that the PO is closed or voided at every satellite store.
For POs originating in a satellite store, this means that the PO must be pushed back to central after it was closed or voided in the satellite.
For POs originating in Central, the PO must be closed or voided at every satellite store that is included in the PO. Once the PO is closed and pushed back to central, the PO can be removed in central. Central does have the ability to close or void a PO that originated in central, but the satellites must be updated from central and then the satellite must push the data back to central. Of course, the same thing is accomplished by each satellite store closing its copy of the multi-store PO.
