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Open Balance is the the balance due for the customer. This balance reflects payments on account and invoices/returns entered into Acme in real time. It can also be viewed via Customer Inquiry during Ticket Entry. For more information see "Open Balance" on the Customer Maintenance General Tab
Credit Limit -Available credit is determined by Credit Limit AND Balance. If balance is negative the available credit is more than the credit limit.
Authorize Over Limit -User with the "Authorize Over-Limit" privilege can use the action key by the same name to allow customer to charge above their limit.
How do integrated (host) accounting systems affect this balance?
If you enter transactions or receive payments into your integrated accounting system then run Data Pump Import from Host to update the balance in Acme.
Related Topics
Importing Customer Information
Customer Maintenance >General Tab
