Upgrading is easy. In a simple environment:

 

Down time is minimal, the process generally takes 5-10 minutes on first computer if database updates are involved and only 2-3 minutes on subsequent workstations.

Consult the Acme Desktop Change Log prior to upgrading to become aware of new features and whether or not they require configuration.

 

1.If you run anything Acme related in Windows Task Scheduler on your Acme data machines, temporarily disable those scheduled tasks.

2.Log everyone out of all things Acme. this includes Desktop, Data Pump, Data Miner, Mobile App (use MIS Communicator) and Price Checker. If you have more than one location do this at all locations.

3.If you have a Central Acme, Get Data from Stores.

4.On each Acme data machine, use the Acme Data Pump to back up your data, make sure to choose "exclusive use", this helps ensure other programs are not accessing Acme data.

5.On each Acme data machine, install new version over the top of your existing version. Launch Acme to perform any database updates.

6.Repeat step 5 on each workstation.

7.If you disabled scheduled task(s) in step 1 re-enable them. If you stopped MIS communicator in step 2, restart it.

8.If you have Central Acme, send data to stores.

 

You can download the latest Acme Installer in the Support Center at AcmePointOfSale.com

 

If you do not know if you are eligible for an upgrade please contact Total BusinessWare. –Do not install a version you are not eligible for. Your Acme will revert back to a demo copy, you will not be able to enter transactions and you will have to restore from backup or purchase an upgrade license. Activation Codes are tied to versions and host accounting systems.

 

If you experience problems you may be required to change Windows Credentials or temporarily disable anti-virus / UAC. See Installing Acme and Data Pump for details. Contact your Solution Provider or Total BusinessWare Support Center if you desire assisted installation or upgrade.