Click >Maintenance >Acme Setup Information >Electronic Payments Loyalty Reward Settings
Loyalty / Rewards Program Name -Appears on clerk's screen during ticket entry and also prints on receipts.
Loyalty Enrollment Method -Choose Card Based or Phone Number Based.
Phone numbers can be used for optional text message marketing. If you plan to do so, you should notify customers during enrollment and that they can opt out of marketing (via text) and continue to accrue valuable points.
Max Points Allowed Per Ticket -the maximum points you will award on a single transaction.
You should set this to the same amount as the processing portal Issuance Max.
Loyalty Pts. Awarded Per $1 Spent
Note how entry changes the calculated values displayed in the blue box shown below.
Loyalty Pts. Req. For $1 Reward
Note how entry changes the calculated values displayed in the blue box shown below.
Minimum Reward Amount ($) -customer cannot redeem points until they have at least this many available.
You should set this to the same amount as the processing portal Redemption Min.
Maximum Reward Amount ($) -the largest reward redemption on a single transaction. Rewards never exceed the transaction amount.
You should set this to the same amount as the processing portal Redemption Max.
($) Loyalty Reward Buttons -to speed transaction entry Ticket Entry will display buttons for fixed reward amounts like $1, $5, $10, $20. You can choose up to 8 fixed amounts.
Fixed Loyalty Reward Amounts -if yes the reward screen will not allow the clerk to type in variable amount rewards. They can only choose from the amounts set up on the Loyalty Reward Buttons.
Pause On Ticket Entry After Reward -if set to "No" the clerk is taken to the tender entry screen.
New Member Loyalty Points -a bonus for new sign-up.
Exclude From Max Tkt Pts. Y/N -if you have a maximum number of points that can be awarded on a single ticket, should the new member bonus points be included or excluded from the max?
Balance Max
Acme does not have a field to record Balance Max, but the processor might. You should ensure this is set to whatever number you desire.
Other important Notes
Customers can be assigned a loyalty points multiplier. This is done in Customer setup if negative one (-1) tickets entered for that customer ern zero points and that customer cannot redeem points.
Items can be set to not award points. This is done by exluding the item from loyalty, in Item setup.
You also need to set up a non-stock item that will be added to the ticket when customers redeem points.
1.Create a Loyalty Rewards Department
2.Create item LOYREWARDS / Loyalty Rewards.
a.Put it in the Loyalty Rewards Department.
b.List Price = 0.
c.Non-stocking.
d.No Restocking Fee
e.In most states this item would also be set as not-taxable. Consult your accountant regarding taxation your specific local.
3.Designate this as your Loyalty Item in Loyalty setup.
There are multiple items described above and highlighted in yellow that must be set up the same in Acme as they are in the processor portal.
