About Us

We are Total BusinessWare...

...we've walked a few miles in your shoes

We’ve walked a few miles in your shoes, we're not just some software company that thinks there should be an app for that. 

We've had acquaintances say congratulations, while those that know us best say "your crazy". We've experienced the risks and the rewards first hand. We believe free enterprise and independent businesses make the world a better place, powering economies and empowering people.

We hope the entrepreneurial journey exceeds your expectations, as it has ours.

We understand what it's like to shop for point of sale software...

We compete with IBM and NCR the same way you compete with Walmart, Amazon. -Together we'll use tech to help you win.

Shopping for point of sale has always been challenging. It wasn't any easier when we bought our first system, for our own use, back in the 80's. We could only choose from a few with limited features or a couple with three letter names and six figure price tags.

We were used to wearing lots of hats, not afraid of challenges and obsessed with return on investment. -Sound like anyone you know?

We chose a system that had limited features and one key difference. Source code. The ability to change the software and enhance it to do what WE wanted.

Around the turn of the century (wow) the limitations of that early source code product turned into harsh reality. We had accomplished a lot, but wanted to do more. Fortunately we'd built the engine necessary to fund full time development of commercial grade point of sale written by professionals. The old source code product was scrapped when Acme Point of Sale was born and the rest as they say, is history. Fast forward to today...

Today, there's a nearly unlimited number of limited systems, a couple with three letter names & six figure price tags, and Acme.

The 'limited systems' include some pretty shiny products. Some are given away as "free lunch", acting as bait for lucrative payment processing contracts that gouge you every time a customer swipes a card. Other have more in common with Wall Street than Main Street, they have never walked a mile in your shoes. -they think there should be an app for that! And then there's the guys with three letter names and six figure price tags... -still doing their thing in so-called super stores, with no real appreciation or understanding of specialty retail.

In a crowded marketplace you have to dig below the surface (see past the lure of shiny objects) to know if a system is leading edge or bleeding edge. It's tough, because most wrap themselves in buzz words and hype, not plain speak and experience.

We are Acme. -Decades of software and specialty retail experience runs deep in our veins. Store owners no longer write the code, but they still influence everything we do and many of our best features come straight from the sales floor, stockroom and back office.

Acme doesn't cost six figures, but it has been used to replace systems that have, and we're still obsessed with return on investment.

Acme's Two Rules of Retail Triple Guarantee:

Because you live in a world where the customer is always right (and so do we). 

Before

Guaranteed During Smart Start

During

Guaranteed To Put More in Your Cash Drawer

After

We guarantee no missing features, even if you are upgrading from a system that cost you 5 x more.
Learn more about the two rules of retail.

We Refuse to Ignore the Tough Stuff

You need more than "just" a great point of sale and back office solution, you need performance, productivity and peace of mind.

And you should never find yourself spinning around the sales floor, wondering if you have a hardware, software, or network problem and who to call. Other point of sale companies choose to ignore this tough stuff, we choose to provide Acme Worry Free IT.

Top
20

Top 20 Tough Questions...

to ask your next point of sale vendor (even if it's us)

We Have a Proven Track Record

93 %

Studies have shown about 50% of stores DO NOT survive past year three, yet over 90% of start-ups using Acme have.

We've all heard it before, about half of all retail stores do not survive past their third in business, and there is plenty of evidence that backs that up.

Studies like these got us thinking and we decided to calculate the percentage of stores using Acme since their start, that have been in business for more than 3 years. Our first test was on 7/31/2014 it was 92.72% and we're very happy to report that the "3 year window" has remained above 90% ever since.

It's not complicated, on any given day we look back and see how many stores that started up using Acme three years ago are still in business today.

IMPORTANT: Results Are Not Typical DO NOT ASSUME that if 1 out of 2 or even 9 out of 10 make it to year 3 you will too. Retail is risky, there are more factors out of your control then in.

No person or persons, company, product, system or software controls all the factors that affect survival. Furthermore surviving does not equate to thriving. While average retailers do not survive, average survivors do not THRIVE. Many stores hang on much longer than they should. Many seem to put money in everyone's pockets except their own. Speculation about how some stores do defy the odds is left to the reader. When asked, retailers generally attribute success to many factors, including hard work, dumb luck and keeping good company. We believe their success is uniquely their own, though many of them choose to 'pay it forward' by contributing ideas we build into Acme and Profit Statements newsletter. In any case, we thank them for their contributions to Acme specifically, to the world in general and we congratulate them on their success.

We Offer Professional Services

Need side project work or other professional services like an advanced data warehousing, ERP Accounting integration, EDI or complex analytics? Our team makes IT happen and like everything Acme the costs are predictable, the results can be measured and the outcome is guaranteed.

We'd Be Nothing Without YOU

We listen to our customers and hope you will to. This "about us" page would not be complete without a section dedicated to our customers. Without them, there'd be no us. We exist to help you grow your business. Some of the segments we serve are:

  • Grocery, including Manufacturer Coupon Validation, Electronic Benefits Transfer EBT/Snap/Food Stamps, Weigh Scales, Weigh Scale Bar Codes, Customer and Clerk age verification, Sale Time Restrictions, Physical Inventory and PO receiving via hand held devices and more.
  • Liquor & Wine, Pet, Hobby, Gift, Hardware, Lawn & Garden…
  • Distributors. We can load your catalog into Acme for sale to your clients. This makes buying from you as easy as Acme!
  • Franchisors. Get real time information from franchisees.
  • Counter Sales & Parts Counters. Acme Super Find makes it easy to locate parts and customers.
  • Trade Shows, Events & Route Sales. Put Acme on your laptop and take it on the road. Easily handle sales tax properly.
  • Deliveries cause you taxing problems? Acme uses the delivery zip code to present the proper rates.
  • Subscription Billing
  • Utility Billing. -Water, sewer, electrical or gas.
  • Price Checker & Digital Sign Kiosk

We saved over $12,000 the first year we optimized purchasing through our preferred vendors.


Patricia -pb designs

The inventory process this year was much less complex and we collected our total inventory in half the time that was required before…


Jim Simpson WS Electronics LLC, Xenia Ohio

We increased inventory turnover from 4.2 to 6.8 times per year, that freed up almost 20K for other activities.


Nancy Y Forest Lake

Thanks for all your help with our new Central Acme and multiple stores. You've made a difference in the lives of our girls. We're sending a merit badge. :>)


Roxie Huber Sioux Falls, SD Girl Scouts -Dakota Horizons

Many thanks for the help received … …fast, efficient, friendly and truly appreciated.


Cindy Erickson Lumberjack World Championships

Word of mouth is great, but you could go broke waiting for it to get around.


Ted B. Inman S.C.

Loyalty / Faster Checkout

We love the new loyalty card program and were really surprised how much easier customer checkout is with the new processor.


Deb Smith Winnebago IA

Quick and easy to use.


Brian N BCSI, Burnsville, MN

We love Acme, awesome service, quick support and…


Janet Free Mattocks Five Inc, Meadville, PA

Very Speedy Service!


Kristin Johnson Timber, Hayward WI

I can't imagine starting up another new store with anything else.


D.R. Oklahoma City

Thanks for your help! Dan Harrigan


Dan Harrigan Vriesland Growers, Hudsonville MI

The support that we have received form ACME POS while learning the system has been outstanding! The learning process was easy and simple to understand!


Cindy P Chesapeake Siding, Roofing & Accessories

Awesome software back by helpful people.


SA 5M Feeds, Titusville, PA

Always quick to respond and great to work with THANK YOU!


Louanne Anton Coop, Anton, CO

…you’ve earned our respect many times over.


Jim Simpson WS Electronics LLC, Xenia Ohio

GREAT service and support !! 5 star *****


Mike F. Something Fishy, Minneapolis, MN

Nowadays we don't just compete with other pet stores we compete with everywhere our customers can spend their money. Your system really helps us get the word out.


Waco J.P.

real savings

We thought our last processor was fair. We switched and save more in processing fees each month than we spend on Acme.


James W. Waco TX.

Expanded Capability

I ditched the thought of a tablet point of sale when I found out it could not process PIN debit. The higher rates would kill our profits.


Craig O. Tampa FL

Great work!


Heather Haberle Granite City Tool, St Cloud, MN

Top Specialty Retailers Earn More Profit

Without increasing sales OR raising prices!

Our Address

Total BusinessWare Inc.
Suite 300 -416
14033 Commerce Ave NE
Prior Lake, MN 55372

If you prefer you can call, text, or email.

We are also at...

Software & Equipment.
Put more in YOUR cash drawer.
You are here!

UPC's go in, product info
and images come out.
AcmeBarCodeDetective.com

Price Checker & Digital Signs. -Boost sales.
AcmePriceChecker.com

The easy way to bill subscriptions and utilities!
AcmeBillingApp.com

Awarded RSPA Best Vendor

No long term contract. Cancel any time.

Ready to Get Started?

Call Total BusinessWare (877) 202-4225

We've helped over 2,000 specialty retailers with their unique point of sale needs. Let's see if we can help you too.
We know this is one of the most important decisions you will make, so we guarantee Acme before during and after you put it to use.